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Copyright Notice


Copyright © 2011
Ron Cosens
 

Privacy Policy

Statement

This web site belongs to Mr Ron Cosens trading as 'Victorian Image Collection'. We can be contacted by email at enquiries@victorianphotographers.co.uk

Information regarding the domain or e-mail addresses of visitors to our web site is neither stored nor monitored. Page views are recorded and monitored for internal performance use only.

The email addresses of those who communicate with us via e-mail are stored and may be used by the Victorian Image Collection (and nobody else) for future communication

We do not set any cookies.

If you do not want to receive e-mail from us in the future, please e-mail us at the above address.


We may collect the following information:

When you order goods from us, we will collect your name, email address, physical address and (if different) the delivery address, and your telephone number. We do not collect your credit or debit card details because we use PayPal to process all of our payments for purchases from this website. A copy of PayPal's privacy policy can be read by clicking here.

We and/or PayPal need to collect this information in order to process and fulfill your order and to contact you (where necessary) about your order.

When you make an online enquiry, we may collect your name, your email address, your physical address and your telephone number. We need to collect this information in order to respond to your enquiry.


What do we do with the information we collect?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our website and our products and services.

As part of our customer care procedures, our representatives may follow up either by e-mail, phone, or mail, to people who have purchased goods from our site or who submitted an enquiry to us.

We may periodically send promotional e-mails or newsletters about new products, special offers or other information about us or our products which we think you may find interesting using the e-mail address or your other preferred means of contact [but only where you ticked the 'opt-in' box or otherwise indicated to us that you wish to be contacted for this purpose. If you have opted-in to receive this information, we will always give you the opportunity to request your details be removed from our marketing list. You can also change your mind at any time by writing to us or e-mailing us.

We do not send random marketing emails to personal email addresses (spam).

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

Other than as specified in this privacy policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may release your personal information to our authorised agents in connection with future promotional e-mails or newsletters (as described above) but only where you have opted-in to receive this information from us.

We may use other companies to provide services on our behalf, including but not limited to packaging, mailing and delivery of your purchases. Where we do this we may need to provide them with the information we have collected from you. We will only provide those companies the information they need to deliver the service and we make sure they are only permitted to use your information for that purpose.


What if you think we have incorrect information or you would like a copy of the information we hold about you?

You may request details of personal information which we hold about you. A small fee may be payable. If you would like a copy of the information held on you then we can be contacted at: enquiries@victorianphotographers.co.uk 

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.